Please read these Terms of Use carefully (including our Security & Privacy Policy (http://about.besttrips.eu/privacy) before using our website www.besttrips.eu (“Site”).

By accessing this Site using the Services, you hereby agree:
(a) that you have read and agree to be legally bound by these Terms of Use (including our Security & Privacy Policy (http://about.besttrips.eu/privacy ); and
(b) that you are the user of the Site and/or Services and are 18 years or above.
If you do not accept these Terms of Use, please leave the Site and/or discontinue use of the Services immediately.

1. RESERVATIONS

All reservations must be requested through Best Trips at least 2 days prior to departure. After submitting your preferred dates of transfers jr day trip Best Trips will reply with confirmation of availability. If your preferred dates of transfer or choice of day trip are not Best Trips will recommend alternative.
Best Trips cannot guarantee your preferred dates or choice of day trip will be available, as all dates are subject to cars availability. Changes to dates and/or transfers may occur. If so A Best Trips  will use its best efforts to inform you of such changes. However, Best Trips will not be responsible for any consequences resulting from said changes to your trip itineraries.

1.1 Reservation & Payment proces

Once availability of dates are confirmed you will have chance to accept that proposal and to secure the reservation. Together with your acceptance of the proposal you must provide Best Trips payment by paypal, visa, master card or choose option pay directly to driver.
.2. Complimentary car service is only available to guests who have booked their reservations directly on our website or by our contact form.
.3. Complimentary car service is only available between 6am PST & 12am PST.
.4. The driver will take the route to a destination by considering the following facts: client itinerary, the traffic, time, road closures, and diversions.
.5. No responsibilities for costs are to be refunded to any passengers who need or decide to take alternative transport.
.6. No reservation is considered as accepted until confirmed by email and the passenger has been issued with reference number and a confirmation email.
BEST TRIPS DOES NOT PROVIDE TRANSPORTATION SERVICES, AND THE COMPANY IS NOT A TRANSPORTATION CARRIER. BEST TRIPS PARTNERS WITH LICENSED TRANSPORTATION PROVIDERS AND IT IS UP TO THE THIRD PARTY TRANSPORTATION PROVIDER, DRIVER OR VEHICLE OPERATOR TO OFFER TRANSPORTATION SERVICES WHICH MAY BE SCHEDULED THROUGH USE OF THE SERVICES. BEST TRIPS OFFERS INFORMATION AND A METHOD TO OBTAIN SUCH THIRD PARTY TRANSPORTATION SERVICES, BUT DOES NOT AND DOES NOT INTEND TO PROVIDE TRANSPORTATION SERVICES OR ACT IN ANY WAY AS A TRANSPORTATION CARRIER, AND HAS NO RESPONSIBILITY OR LIABILITY FOR ANY TRANSPORTATION SERVICES PROVIDED TO YOU BY SUCH THIRD PARTIES.

2. CANCELLATIONS

Cancellations will only be accepted in writing, charges resulting there from will be based on the date said written cancellation is received. The charges are as follows for day trips and transportations:

1. Trips & Transfers:

  • Trips and transfers more than 15 days before departure – all price return;
  • Trips and transfers less than 5 days prior to departure – 100% of total trip cost

    If there is any outstanding balance due to Best Trips 5 days prior to your departure, all of A Best Trip’s services for you will be subject to immediate and automatic cancellation.

3. PRICES

The quoted price is final and there are no additional fees for our service. If you decide to participate in third party activities (tours), there might be associated costs.

4. LAST MINUTE RESERVATIONS

It is not always possible for Best Trips to make last minute reservations. However Best Trips will try to provide help.

5. PASSPORTS & VISAS

Travelers are responsible to obtain the proper travel documents, and to enquire at the relevant consulate or visa agency whether or not visas and/or passports are required to enter or leave a destination within your trip. Travelers are required to carry a passport that is valid for at least six months beyond the termination date of your trip package.

6. TRANSFERS

Transfers by car, minibus. Best Trips are not responsible for missed transfers due to flight delays or other problems including (but not limited to).
Transfer costs will not be refunded and these additional expenses are your responsibility. If you are late for a transfer then you will, also, be responsible to pay any additional cost which occurs as a result of your lateness. Best Trips is not responsible for your missing any transfer, including (but not limited to) a flight as a result of your lateness.

7. INTELLECTUAL PROPERTY

7.1 The copyright, patents, trade marks, registered designs and all intellectual property rights in the Services, the Site and all Content shall vest in and remain with Best Trips and its licensors.
7.2 The trademarks, logos and service marks (“Marks”) displayed on this Site are the property of Best Trips and other third parties, and all rights to the Marks are expressly reserved by Best Trips and relevant third parties. You are not permitted to use the name of Best Trips or any Marks, including in any advertising or publicity or as a hyperlink, without the prior written consent of Best Trips or such third party.
7.3 The domain name on which the Site is hosted on is the sole property of Best Trips and you may not use or otherwise adopt a similar name for your own use.

8. COMMENTS, FEEDBACK

8.1 You may provide or submit comments, feedback, suggestions and other content or information (collectively, “Comments”) so long as the content is not illegal, criminal, immoral, inappropriate, hateful, obscene, defamatory, offensive, violent, abusive, political, religious, infringing or disrespectful in nature, and does not consist of or contain software viruses, solicitation or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a Comment. Best Trips reserves the right (but not the obligation) to review, remove or edit such content.
8.2. If you have any questions or concerns about these Terms of Use or any issues raised in these Terms of Use or on the Site, please contact us at [email protected]

9. DISCLAIMERS & LIMITATIONS

9.1 While we make every effort to ensure that the Site, Services and all Content is accurate and complete, we provide the Site, Services and Content on an ‘as is’, ‘as available’ basis only without warranties of any kind either express or implied. Without limiting the foregoing, Best Trips does not warrant that the functions contained in or access to the Site, Services, Content or other content will be timely, uninterrupted or error-free or without omission, that defects will be corrected, or that the Site, Services, or Content are free of viruses or other harmful components. Best Trips does not warrant or make any representations regarding the use or the results of the use of the Content, the Services, the Site in terms of their correctness, accuracy, completeness, reliability, or otherwise.
9.2 You agree that:
9.2.1 Best Trips shall be entitled at any time, at its sole and absolute discretion and without prior notice, to add to, vary, terminate, withdraw or suspend the operation of the whole or any part or feature of the Site or Services without assigning any reason; and
9.2.2 Access to or the operation of the Site and/or the Services may from time to time be interrupted or encounter technical or other problems and may not necessarily continue uninterrupted or without technical or other errors, and in any such event, Best Trips shall not be liable for any loss, liability or damage which may be incurred as a result.
9.3 In no event shall Best Trips be liable to you for any damages, losses, expenses, liabilities under any causes of action (whether in contract or tort including, but not limited to negligence, or otherwise) caused through the use of, or the inability to use, the Services, the Site, Content or any other website or device. In the event that Best Trips is liable for damages despite the foregoing provision, you agree that Best Trips’s aggregate liability to you for any and all causes of action in relation to:
9.3.1 Any order, sale or delivery of any product by Best Trips under these Terms of Use shall not exceed the price of the product giving rise to such claims; and
9.3.2 In all other cases (including any use of the Site or Services), shall not exceed S$1.
9.4 In no event shall Best Trips be liable for any indirect, special, consequential, or incidental damages that result from the Services, Site or Content, or your use of, or the inability to use, the Services, Site, Content or any other website or device, even if Best Trips or a Best Trips authorised representative has been advised of, or should have foreseen, the possibility of such damages.
9.5 You agree that the above exclusions and limitations of liability enable the Services and the Content to be provided by Best Trips at either reasonable costs or no costs to you.

10. SECURITY & PRIVACY

10.1 Best Trips recognises the importance of keeping your personal information and data secure and private. To understand our security and privacy policies and practices, please read our Security & Privacy Policy (https://www.besttrips.eu/privacy-policy/).
11.2 Please do not submit any personal information or data without first reading our Security & Privacy Policy (https://www.besttrips.eu/privacy-policy/) which explains our data use and privacy practices in detail.

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